Ottawa Movers — Frequently Asked Questions
When you plan a move in Ottawa, you deserve clear answers about costs, timing, and what’s included.
This Ottawa movers FAQ from TriServices Moving & Delivery explains everything you need to know — from hourly rates and travel-time fees to insurance, packing, and service areas.
Whether you’re moving across town or between provinces, this guide helps you prepare with confidence.
How much do movers cost in Ottawa?
Most local moves are billed hourly. At TriServices Moving & Delivery, we use a straightforward rate based on truck size and crew.
We also add a one-hour travel-time fee to every booking. After the three-hour minimum, billing continues in 30-minute increments, so you pay only for the time you actually use.
As a result, your moving estimate remains transparent and easy to understand.
What is the travel-time fee?
The travel-time fee is a flat, one-hour charge that covers our team’s drive from our Ottawa office to your pickup location and back after the move.
It does not include the driving time between pickup and delivery, which is billed at the regular hourly rate.
This simple structure ensures that every customer receives a consistent and fair quote.
How long will my move take?
The duration of a move depends on your home size, access conditions, and packing readiness.
Here are general averages to help you plan:
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Studio or bachelor: 2–3 hours
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1-Bedroom: 3–5 hours
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2-Bedroom: 4–6 hours
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3-Bedroom: 5–8 hours
However, elements like stairs, elevators, item count, or long walking distances can add extra time.
Because every move is unique, we always provide a custom estimate before your scheduled day.
Do you provide packing services and materials?
Yes, absolutely! Our crews wrap and protect all furniture, mattresses, and large pieces using blankets and shrink wrap — at no extra cost for standard moves.
If you’d like full packing assistance, we can arrive one day before your move to prepare boxes and materials.
This premium service is billed at our hourly rate plus packing materials (boxes, tape, bubble wrap, etc.).
By doing so, we ensure everything is packed safely and efficiently.
Are you licensed and insured?
Yes, we are. TriServices Moving & Delivery holds full CVOR registration and commercial liability insurance.
We also maintain WSIB coverage for all employees.
These protections guarantee your belongings and our crew remain fully covered throughout the moving process.
Proof of coverage is always available upon request.
Do you move pianos or heavy items?
Definitely. Our movers handle upright pianos, safes, treadmills, and heavy gym equipment with care.
Depending on weight or access conditions, we may assign an extra mover or specialized equipment for safety.
Please mention these items during booking so we can plan the right tools and manpower in advance.
What areas do you serve?
We proudly serve Ottawa and nearby communities such as Nepean, Kanata, Barrhaven, and Orléans.
Additionally, we offer long-distance moving between Toronto, Montreal, Kingston.
No matter where you’re headed, TriServices delivers reliable and professional service.
How can I get a quote?
You can receive a fast, no-obligation estimate by completing our Online Quote Form or by calling 613-371-5522.
Once we review your details, we’ll provide a transparent and personalized quote based on your location, home size, and access conditions.
It’s the quickest way to plan your move and avoid surprises.